Lauren's Home Decoration Terms and Conditions.
APPLICATION DOMAIN.
These general conditions of sale are applicable to all persons wishing to make a purchase
via the website of www.laurenshomedecoration.com hereinafter referred to as "the client" and on the other hand the company
Lauren's Home Décoration, domiciled at: 4 bis avenue Charles de Gaulle 83120 SAINTE MAXIME - FRANCE .
“The customer declares to have read and accepted the GTC as well as the rights and obligations arising therefrom before placing his order. The validation of the order by the customer therefore constitutes acceptance of the current GTC ”.
All deliveries, services and offers offered by laurenshomedecoration.com are exclusively governed by these GTC, unless expressly agreed in writing to the contrary.
Definitions.
Client : The term “client” can denote both a “consumer” and a “professional”.
Consumer: The term "consumer" used in these T & Cs means a natural person placing an order that does not fall within their professional, commercial or liberal activity.
Professional : A "professional" within the meaning of these GTC is a natural or legal person who, when placing an order, acts within the framework and on behalf of his liberal or commercial professional activity.
Working day : The term "working day" within the meaning of these GTC means all days of the week with the exception of Saturdays, Sundays and public holidays.
Clear day : Duration of 24 hours. Used to calculate a period that only starts from the end of the key day.
A period of 7 clear days, starting on a Monday, ends on the following Monday evening.
Article 1: ORDER.
1-1 Identification of the buyer.
The Purchaser must have the legal capacity allowing him to contract.
To place an order, the Buyer must identify himself with his e-mail address or with his customer number and password.
Any Purchaser who does not have a customer number must follow a registration procedure allowing him to obtain his customer number. This number is personal.
Any loss or forgetfulness must be promptly reported to Lauren's Home Décoration Customer Service.
1-2. Order registration and validation
Ordering Products through the e-shop is only possible online, on the Website,
and according to the following modalities:
The Buyer adds the Product (s) he wishes to acquire in his basket.
Delivery costs will be added to the price of the Products;
The Purchaser checks the details of his order and the total price indicated (price of and of the Products and delivery costs);
The Buyer recognizes the existence of an obligation to pay for the order and then validates the order;
The Buyer indicates the delivery address of the order;
The Buyer pays for the order; the order changes to “being validated” status;
After validation of the payment, the order then becomes final. Laurenshomedecoration.com will accuse
receipt of the order by an order confirmation sent automatically by e-mail to the address
indicated by the customer.
Any order implies acceptance by the customer of the prices and descriptions of the products placed in the basket Laurenshomedecoration.com undertakes to honor the orders received on the website only within the limit
of the available stocks of the products or the countermark.
In the absence of availability of one or more ordered product (s), laurenshomedecoration.com undertakes to inform the customer by e-mail as soon as possible and to offer either a product of equivalent quality and value, or the cancellation of the order. In the event of cancellation of the order, the sums already paid will be refunded within thirty (30) working days following the cancellation of the order.
Laurenshomedecoration.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or who would present in his eyes any form of risk.
Laurenshomedecoration.com reserves the right to limit the number of uses of promotional codes per customer.
This last step formalizes the sales contract between the Seller and the Buyer.
Any validation of the order of Products by the Purchaser implies acceptance of the price of the Products.
For any question relating to the follow-up of his order, the Buyer must contact the Seller by means of the
Lauren's Home Decor messaging.
Article 2: QUALITY OF PRODUCTS.
Concerned about the permanent improvement of the quality of our products, the photos, drawings, characteristics of our leaflets and catalogs, are given only as an indication. We reserve the right to modify the characteristics of our products,
if we judge that these modifications improve the quality of these.
Article 3: PRICE
3.1. The prices appearing on the laurenshomedecoration.com site are expressed in Euros all taxes included and are exclusive of shipping costs. The products will be invoiced on the basis of the rates in effect at the time of order entry. laurenshomedecoration.com reserves the right to modify its prices at any time without notice.
3.2. To this price, it is advisable to add the transport costs calculated according to the nature of the items ordered and the selected carrier. The shipping costs are specified in your basket at the end of the selection of the various products, and are recalled in the summary of the order which precedes the validation.
This “contribution to transport costs” per shipment is established according to the total amount of the order, the country of destination of the furniture and the delivery terms.
Prices and commitments given by telephone only become final after written confirmation.
3.3 The prices charged are those applied at the time of the order within the limit of available stocks or as a countermark and subject to typographical errors.
3.4.According to the legislation in force in the delivery area, customs fees and duties and taxes may be claimed from the Customer upon delivery of the items.
Article 4: QUALITY
Concerned about the permanent improvement of the quality of our products, the photos, drawings, characteristics of our leaflets and catalogs, are given only as an indication. We reserve the right to modify the characteristics of our products,
if we judge that these modifications improve the quality of these.
Article 5: SHIPPING AND DELIVERY
5.1 The customer has the option of having it delivered to their home or to a Point Relais for small parcels. He can choose a delivery in Economic mode, Standard mode or Express 24h mode. For bulky products, if the customer selects the carrier France Express Standard, the order will be delivered to the home at the foot of the building and by appointment made with the carrier. If the customer selects the carrier France Express 24H, delivery is made at the foot of the building and is guaranteed within 24 hours the next day before 1 p.m. for any order placed before 12 p.m. Please note, this commitment does not apply to garden furniture for which delivery is guaranteed within 24 hours, but throughout the day of the next day.
5.2.If the order consists of more or less bulky items, the customer will receive different packages. He will then be informed of the composition of the shipment: the different packages, delivery methods and tracking numbers.
5.3 Whatever the delivery method, the customer is informed step by step of the progress of his parcel (s) by e-mail.
5.4.Any order placed on the laurenshomedecoration.com site before 2 p.m. from Monday to Friday (excluding public holidays) with the shipping method "Colissimo 48H", "Point Relais 48H", "Chronopost", "France-express Sur -mesure ”or“ France-express 24H ”will be prepared and shipped the same day, subject to payment validation.
5.5.The calculation of shipping costs and VAT is based on the weight of your order, the delivery address, the type of products ordered and the delivery method chosen. 6 The ordered products will be sent to the address you have indicated during the ordering process. Responsibility Laurenshomedecoration.com can not be engaged in the event of delivery delays caused by the indication of an incorrect or incomplete address by the customer.
5.6.When the customer orders products on laurenshomedecoration.com for delivery outside the European Union, the package may be subject to import duties and taxes, which are collected when it arrives at its destination.
5.7.All customs clearance costs and any taxes will be borne by the customer. Lauren's home decoration has no control over these costs. Customs policies vary greatly from country to country, customer can contact the local customs department for more information. In addition, when the customer orders on Laurenhomedecoration.com, the customer is considered the official importer and undertakes to comply with all the laws and regulations of the country in which he receives the products. Lauenshomedecoration.com attaches great importance to respecting the protection of the privacy of its customers, Laurenshomedecoration.com therefore draws the attention of its international customers to the fact that cross-border deliveries are likely to be opened and inspected by the authorities. customs.
5.8. Laurenshomedecoration.com delivers exclusively to mainland France, Corsica, Monaco, Andorra, the French overseas departments and territories, Switzerland, Belgium, Luxembourg, Germany, the Netherlands, Italy, the United Kingdom, the Spain, Austria, Denmark, Portugal, Finland, Norway, Sweden.Laurenshomedecoration.com reserves the right to cancel or refuse any order providing for delivery to an address outside the aforementioned countries.
5.9. When Laurensomedecoration.com is prevented from performing the contract by a case of force majeure or a fortuitous event
as defined by French case law or by a foreign cause, in particular a fault attributable to the customer, the time
delivery is automatically extended depending on the duration of the impediment. Lauren's Home Décoration undertakes to inform by e-mail of the occurrence and the end of such impediments. If the impediment lasts more than four (4) weeks, each party will have the option to terminate the contract as of right, without the customer being able to claim compensation. Any external, unforeseeable and irresistible cause is considered a case of force majeure: bad weather, for example, can be considered as a case of force majeure.
5.10. In the event of a delivery delay of more than thirty (30) days, the customer may cancel his order by sending by registered letter with acknowledgment of receipt to the company Lauren's Home Décoration. a notice of cancellation of the Order. In the event that the Order has not yet been shipped upon receipt by the Seller of the Customer's cancellation notice, the Delivery is blocked and the Customer is refunded any sums possibly debited within fourteen (14) ) days following receipt of the cancellation notice. In the event that the Order has already been shipped upon receipt by Lauren's Home Décoration.com of the Customer's cancellation notice, the Customer may still cancel the Order by refusing the package laurenshomedecoration.com will then refund the sums. debited and return costs paid by the Customer within fourteen (14) days of receipt of the return of the refused package, complete and in its original condition.
5.11.All goods travel at the risk and peril of the recipient, even in the case of COD shipment. The taking over of the goods by a third party for transport constitutes a transfer of responsibility for the material concerned from the seller to the buyer. The carrier will accept responsibility for breakage, shortages and damages, delays, etc. insofar as the reservations expressed by the customer are established correctly and within the time limits. It is necessary, in the event of observation of damage, and this as of the arrival of the packages, to make precise and detailed reservations in the presence of the deliveryman (ex: bent seat back, scratched paint ...). boxes will not be accepted (eg damaged boxes, etc.). We also remind you that the mention "subject to unpacking" has no legal value. Reservations in the delivery slip must be accompanied within 48 hours of delivery by registered mail with acknowledgment of receipt to the carrier with a copy - for information - for the attention of our shipping department.
Article 6: DELIVERY TIMES.
Delivery times are indicative and are not binding on our part.
Under no circumstances can Lauren's Home Décoration be held responsible for delays in delivery resulting from circumstances beyond its control. No delay can justify the cancellation of the order, nor give rise to penalties, indemnities, or damages.
Article 7: PAYMENT
1. The Buyer has the following means of payment:
- By credit card: Visa, MasterCard, Carte Bleue
- Wire Transfer
- By Paypal
2. For orders paid by bank transfer, the products ordered are then reserved for seven (7) days from the date of the order. After this period and in the absence of receipt of the corresponding transfer, Laurenshomedecoration.com reserves the right to
the right to cancel the customer's order.
3. No discount is granted for early payment
4. Any payment incident is liable to late interest. The amount of the penalties results from the application to the sums remaining due of an interest rate of 5%.
5.The lump sum indemnity in the event of recovery costs due to the creditor in the event of late payment amounts to 50 euros.
Article 8: SECURING TRANSACTIONS
8.1. For each type of payment, laurenshomedecoration.com reserves the right to verify the personal data communicated by the customer and to adopt all the measures deemed necessary to verify that the person whose bank account is debited is indeed the one who has placed the order, in order to avoid any fraudulent payment. This verification may take the form of a request for proof of identity and / or address and / or bank documents (RIB or canceled check). The failure of the customer to respond to a request of this type within two (2) days of the request made by eminza.com will automatically result in the cancellation of the order concerned, without any possibility of subsequent complaint. laurenshomedecoration.com will also be free to directly cancel an order that presents one or more risk factors for fraudulent use of a bank card.
8.2. Unless expressly agreed in writing to the contrary, the price is payable in cash, in full on the day the order is placed, with the exception of payment "3 X free of charge". laurenshomedecoration.com is not required to deliver the products ordered by the customer if the price has not been paid in full. Unless otherwise stipulated, laurenshomedecoration.com does not grant any discount.
8.3. The customer agrees to receive his invoices exclusively in electronic form.
8.4. In the context of a sale to a professional, late payment penalties will be payable the day following the payment date appearing on the invoice. The rate of these penalties is three (3) times the legal interest rate.
8.5. Lauren's Home Decoration implements all means to ensure the confidentiality and security of data transmitted on the web and on the website www.laurenshomedecoration.com.
In order to ensure the security of payments, the laurenshomedecoration.com site uses the secure payment service
of STRIPE.
Article 9: CHANGE OF OWNERSHIP AND TRANSFER OF RISKS.
9-1. The transfer of ownership of the goods sold is subject to full payment of their price.
Until full payment, the purchaser is considered to be the simple depositary of the goods. However, the purchaser alone assumes all risk of loss or destruction upon delivery.
In the absence of full payment of the price of the goods within the contractually fixed period, the seller reserves the right to claim ownership and demand their return, without any formality or special notice.
In the absence of amicable execution and 8 days after a formal notice by registered letter with acknowledgment of receipt, this restitution may be ordered in court by simple summary order from the President of the Commercial Court of the place of our head office.
In the latter case, the customer will be required, in addition to the costs of the procedure and transport made necessary and subject to the condition of the goods, to pay a contractual compensation representing 20% of the value of the goods remaining unpaid concerned by the 'claim action.
If the claimed goods have been resold, the customer expressly grants our Company a pledge on the corresponding sums due to him by the sub-purchaser and already assigns the claim he still has on them.
up to the amount of the sums remaining due to us.
9.2 The aforementioned retention of title clause (7.1) does not prevent the risks of loss or damage to the goods to be borne by the customer as soon as they are made available (for consumers) or as soon as they are sent (for professionals).
9.3 If the customer is a consumer, the transfer of risk occurs when the products are delivered to the delivery address provided by the customer or when the package is collected from the carrier. If the customer is a professional, the transfer of risk occurs when the goods are shipped by Laurenshomedécoration.com.
9-4 Complaints and returns
Any complaint, whatever its nature, must be formulated by letter, within 8 days of receipt of the goods. Returns of goods are only accepted if they have been previously and expressly accepted by the Lauren's Home Decoration Quality department and have been subject to customary reservations.
Article 10 - RIGHT OF WITHDRAWAL, RETURN, EXCHANGE AND REFUND.
10.1. When delivering the goods, the customer is required to check that the package is intact and is not damaged or damp, or that transport has not altered the packaging, and that the number of packages delivered corresponds to what is stated on the invoice. If this is not the case, or if the packaging is opened, the customer can refuse the delivery. Once signed the slip, the customer can not make any dispute on the external aspect of the delivered goods.
The consumer customer can exercise a right of withdrawal within thirty (30) clear days from the day of the conclusion of the contract. Once the right of withdrawal has been exercised, the consumer customer has a period of thirty (30) days to return the products concerned. In the event of withdrawal, the return costs will be charged to the customer. In all other cases, Lauren's Home Décoration remains the sole judge of the reimbursement of return shipping costs. Eminza.com undertakes (subject to compliance with the conditions on the condition of returned products which are stipulated in article VIII.3) to reimburse the consumer customer within fourteen (14) days following the date of receipt of returned products. Beyond the period in force, the sums due to the customer will bear interest at the legal rate in force.
Subject to the consent of the consumer customer, the sums due may be reimbursed in the form of vouchers or credit notes.
10.2. For delivery in France, Belgium or Spain , with Chronopost, Mondial Relay or Colissimo, you can return your products by editing the Return slip available from your customer area, by logging into my Account / my orders. You will find on this voucher all the explanations on the terms of return. This return is free for deliveries in France made by Mondial Relay, Colissimo or Chronopost. For all other deliveries, that is to say orders delivered by France express or Mondial Relay at home, we invite you to contact us from Monday to Friday from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. Either by email at: sav.laurenshomedecoration.com, or by phone
at 04 89257114 from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. from Monday to Friday.
10.3. Return conditions for refund . All returned products must be returned perfectly intact, with their protective packaging, cardboard graphics and unused or opened bar codes. Upon receipt of the package, Eminza.com will judge the perfect condition of the returned merchandise. No return will be accepted if the returned products have been visibly used or damaged by the customer, or if the product packaging is not intact, and this use or this damage renders the products unfit for sale. If the return is refused by Lauren's Home Decoration. com, the customer then has thirty (30) days to send a check in the amount of 5.99 euros corresponding to the amount of the delivery costs for the return by Colissimo, without being able to demand any compensation or right to reimbursement, to the 'exception of the subsequent exercise of warranty rights on the goods sold.
Article 11: INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on eminza.com are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code,
only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. Any total or partial reproduction on all of Lauren's Home Décoration.com sites is strictly prohibited without prior agreement.
Article12: APPLICABLE LAW, COMPETENT COURTS.
- The contractual relations between Lauren's home decoration.com and its consumer customers resident on French territory are exclusively subject to French law.
- The contractual relations between Lauren's Home Decoration. com and consumer customers residing outside of France are exclusively subject to private international law.
- For consumer customers residing in a country of the European Union, the competent court will be designated under the terms of the Community Council regulation of 22 December 2000 known as Regulation 44/2001. The Rome Convention of June 19, 1980 will make it possible to designate the applicable law.
- For consumer customers resident outside the European Union, the competent court will be designated under the terms of the Brussels Convention of September 27, 1968 on jurisdiction, recognition and enforcement of decisions in civil and commercial matters.
The Rome Convention of June 19, 1980 will make it possible to designate the applicable law.
- The contractual relations between Lauren's Home Décoration.com and professional customers are exclusively subject to French law to the exclusion of the provisions of the Vienna Convention of April 11, 1980 on contracts for the international sale of goods (CVIM). The French courts are exclusively competent. However, we reserve the right to bring the professional client before the courts of his seat.
- Jurisdiction clause
All disputes, difficulties of execution or interpretation of the sale including export, are the sole jurisdiction of the French Courts. Exclusive territorial jurisdiction is attributed to the Commercial Court of FREJUS, even in the event of a guarantee call and multiple defendants. Any clause to the contrary, except with the written agreement of the parties, is totally unenforceable against our Company.